• White Facebook Icon
  • White Twitter Icon
  • White Instagram Icon

our policies

REFUNDS & CANCELLATIONS for Adult & Youth Classes and Workshops

A refund is given upon request in writing  (via email to wccregistration@worcester.edu) at least 2 business days prior to the first class meeting. No refunds or course transfers are given for student absences. To contact the Registration Office regarding a cancellation, please email wccregistration@worcester.edu. 


The Worcester Center for Crafts reserves the right to cancel any class or workshop due to insufficient enrollment up to 2 business days before the intended start of the class. In the event of a Craft Center cancellation, students are eligible for an opportunity to transfer to a different offering or receive full refund. Questions may be directed to 508-753-8183, ext. 301.

REFUNDS & CANCELLATIONS for Online Learning Courses


Student cancellations made at least 2 business days prior to the first class meeting are eligible for a full refund.  All cancellation requests must be submitted in writing via email to the Registration Office at wccregistration@worcester.edu.

Students registered in online learning multi-week classes, are permitted to cancel their registration after the first class meeting and will be eligible for a full refund of student tuition.  All cancellation requests of this nature must be submitted before the second class meeting and must be made in writing via email to the Registration Office at wccregistration@worcester.edu.


No refunds or credits will be given for student absences nor for student cancellations made after the second class meeting begins.

ALL kits are non-returnable and any kits purchased separately are non-refundable in all cases.

When course or workshop is cancelled by the Worcester Center for Crafts, a full refund will be issued.

Worcester State University & Worcester Center for Crafts Consent & Release of Liability

All registrants of Craft Center online learning classes and workshops must review the terms of the Consent & Release of Liability for 
participation in their selected classes and workshops hereby referred to as “Activities”.  To review these terms, you may download a copy here or view them directly within each online course listing. 

By completing your registration, you will be acknowledging that all registered parties are 18 years or older, are legally competent to make the agreement, and have read and understand the terms.  You will also be agreeing to comply with all the rules and regulations set forth with regard to the Activity, and you agree that all issues of civil liability shall be determined in accordance with Massachusetts General Laws.  By enrolling, you are giving up substantial legal rights that you might otherwise have, and you acknowledge that you have registered knowingly and voluntarily.

Open Studio for Enrolled Students

Students MUST have an active registration in a course in glass, jewelry, enamels, or ceramics in order to register for Open Studio. Students must register for Open Studio before attending.

Use of any or all of the posted hours in the appropriate studio, for self-directed practice time. Students may initiate or complete work, within the scope of the class in which they are currently registered. Hours are self-tracked by signing in and out of each period you attend, and each student may use as few or as many hours, during scheduled times, for the duration of the session. The Open Studio session expires with each course session. Non-matriculating students may use the first week of the following session to complete work during Open Studio.

Metals Studios students must have an assigned safety monitor during all Open Studio periods.

Studio Use

Studio use is permitted by enrolled students only. Guests, family members, and non-registrants are not permitted to use studio equipment, materials, or supplies. Periodically the Crafts Center will have Open Houses that allow public access to studios and equipment with proper supervision and at the Crafts Center’s discretion. A student may not use the studios to conduct lessons or instruct non-registered students.

Equipment Safety

The Crafts Center reserves the right to restrict a student’s access to equipment at any time it deems the use of such equipment unsafe.

Inclement Weather Policy

The Worcester Center for Crafts generally follows the Worcester State University (WSU) inclement weather policy relative to building closings and class cancellations. Cancellation announcements will be made on the Craft Center's Facebook page and on our blog. The Worcester Center for Crafts schedules make-up classes when possible for sequential classes.

For evening Craft Center classes and weekend workshops, the offices will make an assessment of the weather conditions, and students will be notified by 2PM via email if a closure will continue through the evening or if the class will run as scheduled.


Please be sure to check the Facebook page for must up-to-date information.

Contact Us

25 Sagamore Road

Worcester, MA 01605


New Street Glass Studio

35 B New Street

Worcester, MA 01605


Connect with us
  • Facebook
  • Twitter
  • Instagram

subscribe to receive news on classes, events, shows, and more!

© 2020 Worcester Center for Crafts