our policies

REFUNDS & CANCELLATIONS for Adult & Youth Online Learning Courses

Effective August 1, 2020 for all programming scheduled for Fall 2020 onwards.


Student cancellations for any and all online courses in Metals, Ceramics, Photography, and Glass must made at least 5 business days prior to the first class meeting are eligible for a full refund.  All cancellation requests must be submitted in writing via email to the Registration Office at wccregistration@worcester.edu.

No refunds or credits will be given for student absences nor for student cancellations made less than 5 business days prior to the start date.  

Any and all related materials and kits are non-returnable and are non-refundable once shipped.

 

The Worcester Center for Crafts reserves the right to cancel any online class or workshop due to insufficient enrollment up to 5 business days prior to the scheduled start date of an offering.  When course or workshop is cancelled by the Worcester Center for Crafts, a full refund will be issued.

 


REFUNDS & CANCELLATIONS for Adult & Youth In-Studio Courses

 

Effective August 1, 2020 for all programming scheduled for Fall 2020 onwards.


Ceramics, Glass, and Photography courses: 

Student cancellations for any and all in-studio courses in Ceramics, Photography, and Glass must made at least 2 business days prior to the first class meeting are eligible for a full refund.  All cancellation requests must be submitted in writing via email to the Registration Office at wccregistration@worcester.edu.  No refunds or credits will be given for student absences.  

 

The Worcester Center for Crafts reserves the right to cancel any in-studio Ceramics, Photography, and Glass class or workshop due to insufficient enrollment up to 2 business days prior to the scheduled start date of an offering.  When course or workshop is cancelled by the Worcester Center for Crafts, a full refund will be issued.


Metals courses: 

Due to the metals market volatility and kit assembly times, student cancellations for any and all in-studio courses in Metals must made at least 5 business days prior to the first class meeting are eligible for a full refund.  All cancellation requests must be submitted in writing via email to the Registration Office at wccregistration@worcester.edu.  No refunds or credits will be given for student absences.  

The Worcester Center for Crafts reserves the right to cancel any in-studio Metals class or workshop due to insufficient enrollment up to 5 business days prior to the scheduled start date of an offering.  When course or workshop is cancelled by the Worcester Center for Crafts, a full refund will be issued.

Cancellations Related to Illness:

Please do not attend class or come into the Center if you are ill or exhibiting symptoms of COVID-19.   In the event that you are ill and are no longer able to attend class, please notify the Registration Office immediately via email at wccregistration@worcester.edu

Students may cancel their enrollment due to illness up until the first class for either a full refund or a transfer to an online class 
provided that they submit their cancellation notice in writing via email paired with an accompanying doctor’s note.  Requests of this nature must be submitted to the Registration Office at wccregistration@worcester.edu.

Exceptions may be considered for cancellation requests submitted past the first class on a case by case basis for illness.  In the event that an exception is granted, partial refunds will only be issued for student tuition (no materials or studio fees) for the weeks of class not attended.

NO exceptions will be considered for requests made after the class has completed.
 

Worcester State University & Worcester Center for Crafts Consent & Release of Liability

All registrants of Craft Center online learning classes and workshops must review the terms of the Consent & Release of Liability for 
participation in their selected classes and workshops hereby referred to as “Activities”.  To review these terms, you may download a copy here or view them directly within each online course listing. 

By completing your registration, you will be acknowledging that all registered parties are 18 years or older, are legally competent to make the agreement, and have read and understand the terms.  You will also be agreeing to comply with all the rules and regulations set forth with regard to the Activity, and you agree that all issues of civil liability shall be determined in accordance with Massachusetts General Laws.  By enrolling, you are giving up substantial legal rights that you might otherwise have, and you acknowledge that you have registered knowingly and voluntarily.

Open Studio for Enrolled Students

Students MUST have an active registration in a course in glass, jewelry, enamels, or ceramics in order to register for Open Studio. Students must register for Open Studio before attending.

Use of any or all of the posted hours in the appropriate studio, for self-directed practice time. Students may initiate or complete work, within the scope of the class in which they are currently registered. Hours are self-tracked by signing in and out of each period you attend, and each student may use as few or as many hours, during scheduled times, for the duration of the session. The Open Studio session expires with each course session. Non-matriculating students may use the first week of the following session to complete work during Open Studio.

Metals Studios students must have an assigned safety monitor during all Open Studio periods.

Studio Use

Studio use is permitted by enrolled students only. Guests, family members, and non-registrants are not permitted to use studio equipment, materials, or supplies. Periodically the Crafts Center will have Open Houses that allow public access to studios and equipment with proper supervision and at the Crafts Center’s discretion. A student may not use the studios to conduct lessons or instruct non-registered students.

Equipment Safety

The Crafts Center reserves the right to restrict a student’s access to equipment at any time it deems the use of such equipment unsafe.

Age Restrictions for Classes

Adult classes and workshops are generally restricted to students 18 years and older.  Youth classes and workshops are generally restricted to students 6 to 17 years of age, and each offering is designated for a specific age group. Our goal, first and foremost, is to provide the most comfortable learning environment for all of our students.  However, we do make exceptions to this age cut policy.  

 

To inquire about an exception, please email wccregistration@worcester.edu with your inquiry, which will need to be approved by the appropriate Department Head and instructor before enrollment is permitted.  When exceptions are granted, a waiver form will be emailed to the guardian.  In most cases of youth participation in adult offerings, we also encourage parents/guardians to register alongside their young student or to attend as a supervising non-participant.  

Inclement Weather Policy

The Worcester Center for Crafts generally follows the Worcester State University (WSU) inclement weather policy relative to building closings and class cancellations. Cancellation announcements will be made on the Craft Center's Facebook page and on our blog. The Worcester Center for Crafts schedules make-up classes when possible for sequential classes.

For evening Craft Center classes and weekend workshops, the offices will make an assessment of the weather conditions, and students will be notified by 2PM via email if a closure will continue through the evening or if the class will run as scheduled.

 

Please be sure to check the Facebook page for must up-to-date information.

Contact Us

25 Sagamore Road

Worcester, MA 01605

508.753.8183

New Street Glass Studio

35 B New Street

Worcester, MA 01605

508.757.1424

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